Any life event you might think of as significant can be made into a great video. Have you traveled to a family vacation, an active adventure, or a sightseeing outing? Have you been to a birthday, anniversary, or graduation party? Do you have a clip which covers a period of life for you, your kids, friends, or even pets? These are only some examples of what we do, but ultimately the only limitation is your imagination.
Isn’t it too expensive to rely on human editors?
We strongly believe in two principles: that human creativity cannot be assigned to a machine algorithm, and that your footage deserves to be handled with utmost creativity to produce the best results.
How do you manage to create great videos at a low price?
Our “music video” format allows us to optimize both the user interface and the final product. We also limit the number of draft iterations to one (it is sufficient in vast majority of cases, in our experience). Most importantly, we employ best-in-class video editors who combine a mix of manual editing and cutting edge technologies to deliver the best results at an affordable price.
I love the service! Do you have a referral program?
We do, and it’s quite a rewarding experience - literally. It follows a pretty simple logic – you can refer to as many friends as you want using a unique link or from the referral page. All your referrals get $10 off their first video project, and so do you on your next one. Please keep in mind that the program works only for referring new customers, and you cannot stack the rewards (e.g. if two of your referrals went through their first project, you will be able to get $10 off the next two projects of your own).
What type of editing is done by WeEDIT?
Our editors apply a variety of techniques, including, but not limited to, color correction, time lapse, slow/fast motion, various effects and cuts, and synchronization to music. For some examples, check out our “Get Inspired” section. More generally, we hand pick the most experienced and creative editors who typically boast years of experience, world-class skills and in-depth knowledge of the most contemporary tools to get the most out of your footage.
WHAT TYPE OF EDITING IS *NOT* DONE BY WEEDIT?
While our editors can make wonders with your footage, there’s one specific type of editing that we don’t do – separating different types of sounds from your original videos (e.g. removing background music). Simply put, “it is kind of making ingredients out of the dish which is already made”. In some specific cases it may be possible (“picking potatoes out of a soup”) but in general it’s something beyond the scope of the price range we are offering.
Where are you located?
WeEDIT is headquartered in San Francisco, CA, but our team is spread all over the world.
How custom order does work
Here are the detailed steps:
Upload your footage to a cloud storage service of your choice (Google Drive, Dropbox, WeTransfer, Box etc.). Please include all photos and videos needed for the project, as well as any materials that will help with the project, such as audio files, PowerPoint presentations, and so on.
Enter the URL of the cloud folder where you uploaded your footage.
Share your instructions for the project - the more detailed the better. Specifically, do you have the story in mind? Can you articulate it with clear instructions of what to cut in/out and in which sequence? Will any text or phone numbers appear in the video? Links to sample videos which inspired you would be very useful, too.
Enter a date you’d like your video to be completed.
Submit your quote request
We’ll analyze the materials and get back to you with a price quote and delivery date within 24 hours (typically sooner). The price will include up to 3 revision requests.
If you accept the price, you’ll be able to checkout using our secure site right away and have us get to work.
We will send you the first cut within the agreed upon timeline (one week is doable, but again, we’ll need to see the input clips and instructions to be 100% sure). Further revisions will take another 24-72 hours to complete, depending on the scope of changes requested.
What are the materials needed to create a video clip?
There are three things we need from you: your photos and videos, a song to play in the background of the video clip (optional if you want to keep the original audio of the input footage), and the title of the video. You also have the option to add any additional instructions you might have to help our editors in producing the best possible outcome tailored to your needs.
Which cloud storage services do you currently support?
We currently support Google Drive and Dropbox, though more options will be available soon.
Can I use more than one song?
In most cases, a music clip uses one song. If you have several shorter songs that you would like to have in your video, you can use online tools such as Audio Joiner to combine them and share the result with WeEDIT. Please keep in mind that the current pricing assumes a maximum of 5 minutes for your song – a limit which would apply for the cases with multiple songs combined together.
What if I don’t have enough materials to fill the entire duration of a song?
If the materials are not long enough when combined, our editors will create a video clip with the available materials and find a way to incorporate the song cut up while maintaining its integrity. Note, that the price depends on the overall volume of the input materials, so the final clip will not only be shorter but also cheaper.
Having said that we do maintain a minimum length for a project to be eligible for checkout: 1 minute of video or 6 photos.
What music should I choose?
Music is an integral part of the resulting video clip (after all, it's called a music video for a reason), and the right choice of the soundtrack is an extremely important matter. We recommend that you read the suggestions in our special blog post dedicated to this subject.
There is a wide variety of sources where you could purchase great music - or even get one for free. One such resource is YouTube's official audio library. Again, we recommend that you read the suggestions in our special blog post dedicated to this subject.
Is there any limits on the size of the input files?
The largest single file we currently support is 5GB (this covers 99.9% of cases we've ever seen).
Please note that single files over 2 GB are not supported for local upload option - for these we suggest first uploading them to a cloud storage (Google Drive or Dropbox) and then exporting to WeEDIT via cloud option.
What is the fastest way of creating a video on WeEDIT?
We designed out site so that you can go through our project flow in less than five minutes. Before beginning the process, you should complete these steps:
Pre-select the footage – videos and photos – in advance and put it in a separate folder on your Google Drive or Dropbox.
Pick the right soundtrack for your video and put the audio file in the same cloud folder or keep it on a local drive.
Think of the title of the video and (optionally) prepare any special instructions you might have for our editors (e.g. “make sure you include the photo XYZ.jpeg” or “focus on my parents”).
Once ready, go to a new project and put in the title, select ALL from the folder with your footage, and specify (or upload) the audio file. You can view, select and deselect particular files on WeEDIT to see the immediate impact on the final price of your video. Voila - you are ready to checkout!
Can I share my files with WeEDIT by sending a Dropbox or Google Drive link?
No, since our price calculator only works based on the amount of materials directly shared or uploaded to WeEDIT. However, you can share a link with us if you are creating a custom project, which doesn’t require the price calculator.
How do you calculate the final price for each project?
There are a few factors which determine the final price – by far the most important ones being the amount of material you provide (number of photos and the combined length of the videos). To estimate the cost of editing your project, please use our price calculator.
What's the average price of a video editing?
The price depends on the size of the input footage for your project. Once you know it feel free to estimate the cost of editing your project via our price calculator. Don't know the size? Here are some estimates of the footage size you might have based on an average project WeEDIT receives:
Week-long family vacation: 80-200 photos, 10:00-40:00 minutes of combined video length
Baby's first year: 50-150 photos, 10:00-25:00 minutes of combined video length
A birthday party: 50-120 photos, 10:00-40:00 minutes of combined video length
A wedding party: 200-400 photos, 30:00-120:00 minutes of combined video length
Naturally, the above is just examples, you are free to submit as much as you have and our pros will make the most of it!
How long does it take to create a video?
Since we employ human editors, a lot depends on our current backlog. Delivery of an average-sized project in a normal workload takes between 3-5 business days. Naturally, you can always speed up the delivery process by ordering an expedited service. Please refer to our online calculator to estimate time required for editing your project in both regular and expedited modes.
What if I have duplicate files in my project - will you count them twice in the final price?
No. Our site will detect all duplicates and ask specifically if you want to use more than one copy of the same photo or video. If not, they will be removed from your project and won't affect the final price.
What is the final product? What do I get in the end?
A music clip with a duration of the soundtrack you chose (note: in cases when the input materials are not sufficient you will get a shorter clip). Simply put, our research showed that music clips have an optimal duration and format perfectly fit to our attention span. They are the best for watching and sharing.
Can I order longer videos?
We believe a short music video format is the best way to capture your memories. However, if your needs are different we would love to create a video tailored to your special requirements. Please visit our Custom Videos page to start the process.
Can I order shorter videos?
Yes, but you will have to explicitly mention it in the instructions since by default we assume that the output video is as long as the underlying soundtrack.
Please note that the price depends on the volume of the input materials and won't change if you order a shorter video. In fact, often it means more work for our editors (have you ever heard the quote "If I Had More Time, I Would Have Written a Shorter Letter" :)
Can I ask for modifications after the video is ready?
Yes, we do allow up to one simple revision. Examples of a “simple revision” can be replacing photos or video snippets, or adding some minor effects. Examples of a “major revision” (which are not included in the price) are changes to the music, or a significant rearrangement of the final video.
I am seeing WeEDIT watermark over the video - is it permanent?
No, the watermark will be removed after the final video cut is approved by you.
Why can’t there be more revisions?
A major reason we keep our prices down is by cutting out the repetitive process of multiple revisions. We strive to delivering the best possible quality at the lowest possible price.
Can I play the final video on my smartphone/TV/etc.?
Yes, if the provided materials permit, you will get the final video in different formats for easy viewing on screens of all sizes.
Do I have to leave feedback for a completed video?
The feedback you leave will help us better understand your taste and preferences and do even better job on future orders. Although it is optional, we strongly encourage you to leave feedback that is as detailed as possible after every successful project we complete.
To leave a feedback please click on the stars at the bottom right corner of completed project’s thumbnail.
Can I get a refund if I don't like the final version?
Yes, in the unlikely event that you still don't like your video even after the revision, we'll refund the full amount that you paid.
What happens to the final video if I neither accept nor reject the final cut?
Customers have 30 days to either accept the final cut or to ask for a full refund. After 30 days the final cut is considered accepted - customers are notified about availability of the full version via email and can watch, share and download it from our site. Accordinngly, our full refund guarantee expires as soon as final version is available to the customer.
Can I trust my files to you?
Will you be able to access all the documents I store in my cloud drive (Dropbox or Google Drive) if I link it to WeEDIT?
By signing in to Google Drive or Dropbox you are giving our application a temporary access to the files you selected for your WeEDIT project. Note that you can explicitly unlink WeEDIT from your cloud storage after your project is delivered by following the instructions provided by Google Drive and/or Dropbox. However, if you unlink the storage from WeEDIT, you will have to relink it the next time you want to use it to share files with WeEDIT.
I can’t select some local files when using my Apple computer - they are grayed out.
Some Apple users see these files grayed out and are unable to select a file in order to upload to WeEDIT. This is a known issue on Apple computers. In order to solve it, please right-click on the grayed out file and select "Quick Look”, and the file will be added.
I am getting an error when uploading large files to WeEDIT from local storage
If you are getting errors while trying to upload from local storage, we could suggest first uploading these files to Dropbox or Google Drive, and then adding them to your WeEDIT project.
I cannot see thumbnails of some images I've shared with WeEDIT. Why?
We do support vast majority of image formats. However, some raw formats like DNG (Adobe), KDC (Kodak), CR2 (Canon), ERF (Epson), MEF (Mamiya), MOS (Leaf), NEF (Nikon), ORF (Olympus), PEF (Pentax), RW2 (Panasonic) etc. are not supported by WeEDIT. The reason is simple - the enhanced quality they offer is lost once they are added to a video. We recommend converting them to JPEG before sharing with WeEDIT.